At 3rgame, the privacy and security of every Pakistani player's personal data is treated as a fundamental obligation — not an afterthought. This Privacy Policy explains exactly what we collect, why we collect it, how we protect it, and what rights you hold over your own information.
These cards summarise 3rgame's core data protection principles. The full legal text covering each commitment is in the sections below.
All data transmitted between your device and 3rgame's servers is encrypted using 256-bit SSL/TLS technology — the same standard used by major international banks. Your login credentials, payment details, and personal information are protected at every point of transit.
3rgame does not sell, rent, or trade your personal data to third-party marketing companies under any circumstances. Your information is used exclusively to operate your account, verify your identity, process your payments, and improve the 3rgame platform experience.
3rgame collects only the data that is strictly necessary for the purpose for which it is being gathered. We do not collect personal data speculatively or beyond what is required by our operational, regulatory, and legal obligations as a licensed gaming operator.
Pakistani players registered on 3rgame hold the right to access, correct, delete, and export their personal data. Requests are processed within thirty days. 3rgame also honours the right to object to certain processing activities and the right to withdraw consent where consent is the legal basis for processing.
3rgame does not store full JazzCash wallet numbers, EasyPaisa mobile numbers used for payment, or bank account credentials on its own servers. Payment transactions are processed through certified payment gateways with their own independent security certifications.
3rgame retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including compliance with anti-money laundering laws that require transaction records to be held for a minimum of seven years. After that period, data is securely deleted or anonymised.
1.1 This Privacy Policy is issued by 3rgame (referred to throughout as "3rgame," "we," "us," or "our"), the operator of the online gaming and sports betting platform accessible at 3rgame.net (the "Platform").
1.2 3rgame is the data controller in respect of all personal data collected from players and visitors to the Platform. As data controller, 3rgame determines the purposes and means by which your personal data is processed and is responsible for ensuring that all processing activities comply with applicable data protection standards.
1.3 3rgame operates the Platform primarily for players based in Pakistan, with particular focus on delivering gaming services to users in Karachi, Lahore, Islamabad, Faisalabad, and other cities across the country. All data processing activities are conducted in accordance with international gaming and data protection standards applicable to 3rgame's operating jurisdiction.
1.4 Questions regarding this Privacy Policy or 3rgame's data handling practices may be directed to the 3rgame support team via the contact details in Section 14.
3rgame collects the following categories of personal data from players and platform visitors:
Full legal name, date of birth, gender, nationality, and Pakistani CNIC number (required for KYC verification). Copies of identity documents including CNIC scans and selfie photographs are collected during the verification process.
Pakistani mobile phone number, email address, and city of residence. This data is used to manage your account, send transactional communications, and provide support services.
Records of deposits and withdrawals, transaction amounts in PKR, the payment method used (JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank), and transaction timestamps. 3rgame does not store complete JazzCash wallet numbers or full bank account details on its own servers.
IP address, device type and operating system, browser type and version, approximate geolocation derived from IP, session timestamps, and platform interaction logs. This data is collected automatically when you access the 3rgame Platform.
Complete records of all bets placed, games played, outcomes, bonus usage, wagering activity, and account balance history. This data is retained both to operate your account and to comply with anti-money laundering and regulatory record-keeping obligations.
Records of all communications between you and 3rgame support, including live chat transcripts, email correspondence, and any complaints or dispute submissions. These records are retained to manage your account and to improve the quality of our support services.
| Data Category | Examples | Collection Point |
|---|---|---|
| Identity | Name, DOB, CNIC, selfie | Registration & KYC |
| Contact | Mobile, email, city | Registration |
| Financial | Deposit/withdrawal records, PKR amounts | Payment processing |
| Technical | IP, device, browser, session logs | Automatic — platform access |
| Gaming | Bets, outcomes, bonus usage, balance | Active gameplay |
| Communications | Chat logs, emails, complaints | Support interactions |
3rgame collects personal data through the following means:
3rgame uses your personal data for the following purposes:
To create, operate, and maintain your 3rgame player account, including processing deposits, withdrawals, bets, and bonus awards; maintaining your account balance and transaction history; and providing you with access to Platform features.
To verify your identity and age in compliance with anti-money laundering regulations and our operating licence conditions. KYC verification is mandatory before any withdrawal can be processed on the 3rgame Platform.
To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct on the Platform. This includes using automated risk-scoring tools that analyse account behaviour patterns.
To comply with anti-money laundering laws, gaming regulatory requirements, tax obligations, and any other legal duties applicable to 3rgame's operation. We may be required to disclose personal data to regulators, tax authorities, or law enforcement agencies in certain circumstances.
To respond to your queries, resolve complaints, and improve the quality of 3rgame's support services based on interaction records and feedback.
To monitor gaming behaviour patterns that may indicate problem gambling and to apply responsible gaming tools where appropriate. This includes enforcing self-exclusion requests, deposit limits, and cooling-off periods.
To analyse aggregated, anonymised usage data to improve Platform performance, game selection, user interface, and the overall 3rgame player experience.
3rgame processes your personal data on the following legal bases:
6.1 3rgame does not sell, rent, or trade your personal data to third parties for marketing purposes under any circumstances.
6.2 3rgame may share your personal data with the following categories of third parties where necessary to operate the Platform:
6.3 All third-party service providers who process personal data on behalf of 3rgame are required to do so under data processing agreements that impose equivalent data protection obligations to those set out in this Privacy Policy.
7.1 3rgame uses cookies and similar tracking technologies on the Platform to ensure correct operation, maintain your session, and collect analytical data about Platform usage.
7.3 You may configure your browser to refuse all or some cookies. Note that disabling essential cookies will impair Platform functionality, and you may not be able to log in to your 3rgame account or process transactions.
8.1 3rgame implements a multi-layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction.
Security measures implemented by 3rgame include:
8.2 In the event of a personal data breach that poses a risk to player rights and interests, 3rgame will notify affected players via the registered contact details on file within seventy-two (72) hours of becoming aware of the breach, where technically and legally feasible.
9.1 3rgame retains your personal data for the following periods, after which data is securely deleted or irreversibly anonymised:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity | Duration of account + 7 years | AML & regulatory compliance |
| Financial Transactions | 7 years from transaction date | AML, tax, and regulatory records |
| KYC Documents | Duration of account + 7 years | Regulatory obligation |
| Gaming & Betting Records | Duration of account + 5 years | Dispute resolution & regulatory |
| Support Communications | 3 years from last interaction | Service quality & dispute records |
| Technical & Session Logs | 13 months | Security monitoring & fraud detection |
| Marketing Preferences | Until opt-out + 1 year | Consent record management |
9.2 Where a player's account is closed, 3rgame retains personal data for the minimum periods required by regulatory and legal obligations, after which it is securely deleted or anonymised. Deletion requests submitted before the expiry of a mandatory retention period cannot be fulfilled until the retention obligation has been satisfied.
As a 3rgame player, you hold the following rights in respect of your personal data. To exercise any of these rights, contact 3rgame support using the details in Section 14.
3rgame will respond to all data rights requests within thirty (30) days of receipt. In complex cases this may be extended by a further sixty (60) days, in which case 3rgame will notify you of the extension and the reason. 3rgame reserves the right to verify your identity before fulfilling any data rights request.
11.1 The 3rgame Platform is strictly restricted to persons who are 21 years of age or older. 3rgame does not knowingly collect personal data from persons under 21 years of age.
11.2 If 3rgame becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended and all associated personal data will be deleted, subject to any mandatory regulatory retention requirements.
11.3 If you believe that a person under 21 has created or is using a 3rgame account, please contact 3rgame support immediately using the details in Section 14. We will investigate the matter and take appropriate action.
12.1 In order to operate the 3rgame Platform, personal data may be transferred to and processed in countries outside of Pakistan, including the jurisdiction in which 3rgame's operating licence is held and the locations of 3rgame's technology infrastructure providers.
12.2 Where personal data is transferred outside Pakistan, 3rgame ensures that appropriate safeguards are in place, including contractual data protection obligations in agreements with receiving third parties that require them to protect your data to a standard equivalent to that described in this Privacy Policy.
12.3 By using the 3rgame Platform, you consent to the transfer of your personal data outside of Pakistan as described in this section, where such transfers are necessary to deliver the services you have registered for.
13.1 3rgame reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, operational requirements, or applicable legal and regulatory obligations.
13.2 Material changes to this Privacy Policy will be communicated to registered 3rgame players via the email address or mobile number registered to their account at least seven (7) days before the change takes effect, unless the change is required by immediate regulatory or legal obligation.
13.3 The effective date of the current version of this Privacy Policy is displayed at the top of this page. Your continued use of the 3rgame Platform following notification of changes constitutes acceptance of the updated Privacy Policy.
14.1 For all privacy-related queries, data rights requests, or concerns about how 3rgame handles your personal data, please contact the 3rgame support team:
14.2 3rgame will acknowledge all privacy-related requests within forty-eight (48) hours and provide a full response within thirty (30) days of receiving all information required to process the request.
14.3 If you are not satisfied with 3rgame's response to a privacy concern, you have the right to lodge a complaint with the data protection supervisory authority in the jurisdiction where you reside or where you believe a data protection breach has occurred.
Now that you understand exactly how 3rgame handles your personal data, you can play with complete confidence. PSL cricket, live casino, and hundreds of slots await in your 3rgame account.